Monitoring

Following Payment Flow in VTEX Admin

1. Access VTEX Admin Panel: Log in to your VTEX admin account.
2. Navigate to Orders: Go to the 'Orders' section where you can see all customer orders.
3. Order Details: Click on a specific order to view detailed information.
4. Payment Status: In the order details, check the payment status which will show whether the payment is approved, pending, or failed.
5. Transaction History: For each order, you can view the transaction history, which includes timestamps and details of each payment event.

For more details, refer to the VTEX Order Tracking documentation.

Following Payment Flow in Adyen Account Admin

1. Log in to Adyen: Access your Adyen account admin panel.
2. Navigate to Transactions: Go to the 'Transactions' section to view all payment transactions.
3. Transaction Details: Click on a specific transaction to view detailed information, including payment method, amount, and status.
4. Payment Lifecycle: Check the lifecycle of the payment, which shows all the stages the payment went through from authorization to settlement.
5. Reports and Analytics: Use Adyen’s reporting tools to get insights into your payment processing, including successful payments, declines, and chargebacks.

For more information, refer to the Adyen Customer Area Guide.